Emergency Relief Services

आपत्कालीन राहत सेवा

Social Services

Context: A person in financial crisis seeks emergency food and assistance.

Worker

English

Welcome to our emergency relief centre. What do you need help with?

ग्राहक

नेपाली

मसँग खाना किन्ने पैसा छैन। Centrelink भुक्तानी ढिला भएको छ।

Worker

English

We can provide food vouchers, a food hamper, and help you contact Centrelink to expedite your payment.

ग्राहक

नेपाली

बिजुलीको बिल पनि तिर्न सकिरहेको छैन।

Worker

English

We can help with utility bill assistance. The Energy Accounts Payment Assistance Scheme provides vouchers of up to four hundred dollars for eligible households.

ग्राहक

नेपाली

EAPA भाउचर कसरी पाउने?

Worker

English

I can issue EAPA vouchers right now. You just need to show your energy bill and ID. They're applied directly to your account.

ग्राहक

नेपाली

अरू कुनै सहायता पाइन्छ?

Worker

English

We can also refer you to financial counselling, Centrelink crisis payments, and community pantries that provide free groceries weekly.

Segment count: 9 — Practice interpreting each segment before reading the next