Flood Damage Insurance Claim

बाढी क्षति बिमा दावी

Insurance

Context: A homeowner files an insurance claim after flood damage to their property.

Agent

English

I'm sorry to hear about the flood damage. Are you and your family safe?

ग्राहक

नेपाली

हामी सुरक्षित छौं तर घरमा धेरै क्षति भएको छ — कार्पेट, फर्निचर सबै बिग्रिएको छ।

Agent

English

I'll fast-track your claim. In disaster events, we prioritise affected customers. An assessor will visit within forty-eight hours.

ग्राहक

नेपाली

बस्न सकिने अवस्था छैन। अस्थायी बासको खर्च कभर हुन्छ?

Agent

English

Yes, your policy includes temporary accommodation. We'll arrange and pay for suitable accommodation while repairs are underway.

ग्राहक

नेपाली

मर्मत कति समय लाग्छ?

Agent

English

Flood repairs can take several weeks to months depending on severity. We'll appoint a builder and keep you informed throughout.

ग्राहक

नेपाली

सरकारबाट पनि कुनै सहायता छ?

Agent

English

Yes, check for disaster recovery payments through Services Australia. The state government also offers grants for emergency repairs.

Segment count: 9 — Practice interpreting each segment before reading the next