Connecting Utilities to a New Home

नयाँ घरमा बिजुली/ग्यास जडान

Housing

Context: A person contacts an energy provider to set up electricity and gas for their new rental.

Agent

English

Thank you for calling. How can I help you today?

ग्राहक

नेपाली

म नयाँ घरमा सर्दैछु। बिजुली र ग्यास जडान गर्नुपर्छ। कसरी गर्ने?

Agent

English

I can set that up for you. I'll need your new address, the date you're moving in, and some personal details for identification.

ग्राहक

नेपाली

ठेगाना हो पन्ध्र मेपल स्ट्रीट, स्ट्राथफिल्ड। म आउँदो शनिबार सर्दैछु।

Agent

English

Great. I can see the property already has active connections. We'll transfer the account to your name from Saturday. There's no connection fee.

ग्राहक

नेपाली

प्लानहरू कति किसिमका छन्?

Agent

English

We have fixed rate and variable rate plans. The fixed rate gives you price certainty for twelve months. I'd recommend comparing our plans on the EnergyMade Easy website.

ग्राहक

नेपाली

कन्सेसन कार्ड छ भने छुट पाइन्छ?

Agent

English

Yes, holders of a Health Care Card, Pensioner Concession Card, or DVA Gold Card receive government rebates on their energy bills. Just provide your card number.

ग्राहक

नेपाली

बिल कसरी आउँछ?

Agent

English

Bills come quarterly. You can choose paper or email billing, and we offer payment plans if needed. You can also set up direct debit for convenience.

Segment count: 11 — Practice interpreting each segment before reading the next